Terms and Conditions

MediTour (hereinafter referred to as “the Provider”) is a Healthcare Service Provider and SHOULD NOT be construed as a Hospital or Healthcare Provider of any kind. The Provider assists foreign patients in receiving world-class medical treatment in Vietnam at their own expense at our partner hospitals. Users expressly agree that the Provider will only provide assistance and that Users will, at their sole discretion, directly contact their chosen medical professional for medical services.

The Provider is not a healthcare provider, but rather an intermediary between the User and Healthcare Providers. Therefore, any information provided on the Website and/or through the Service, including but not limited to information provided by the Provider and any other third parties, cannot be considered medical advice or a proper health examination and cannot be used to make independent decisions about whether to continue or discontinue medical treatment.

The Provider, its affiliates, and any directors, employees, agents, third-party content providers, or licensors of the Provider do not warrant that this website will be uninterrupted or error-free. The information contained in this material, including but not limited to text, graphics, images, and other materials on this website, is for informational purposes only and is not intended to replace or substitute professional medical advice, diagnosis, or treatment in any way.

This disclaimer applies to any damage or injury resulting from any errors in execution, defects, omissions, interruptions, deletions, errors, delays in operation or transmission, computer viruses, transmission failures, theft or destruction, or unauthorized access, alteration, or use of records, whether due to breach of contract, fraud, negligence, or any other cause of action. The Provider does not warrant that errors will be rectified or make any representations relating to the use or results of using the materials on this website regarding their correctness, accuracy, reliability, or other aspects. You (and not the Provider) bear all costs for all necessary services, repairs, or corrections. Applicable law may not permit the exclusion of implied warranties; therefore, the above exclusion may not apply to you. The user specifically acknowledges that the Provider is not liable for any defamatory, offensive, or unlawful conduct by other users or third parties, and the risk of injury arising from such conduct rests entirely with the user.

EXCEPT AS EXPRESSIVELY STATED IN THESE TERMS OR SUPPLEMENTARY TERMS, THE PROVIDER MAKES NO REPRESENTATIONS OR STATEMENTS REGARDING THE QUALITY OF THE SERVICES PROVIDED BY THE PROVIDER AND PROVIDES NO WARRANTIES RELATED TO SUCH SERVICES. BY USING THE WEBSITE, ITS PORTALS AND SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU UNDERSTAND, ARE RESPONSIBLE FOR, AND BEAR ALL RISKS, DIRECT OR INDIRECT, ARISING FROM THE USE OF THE WEBSITE WITHOUT LIMITATION.

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The recommended treatment duration is only an estimate. Each patient's condition is different and may require a shorter or longer stay. Your specific treatment plan and length of stay will be confirmed during the consultation.

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Breakfast is included only at the accommodation (excluding airfare, meals, travel activities, and other daily expenses).

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Why Contact Us Today?

  • Free, no-obligation consultation
  • Discuss your goals and concerns with experts who understand your needs.
  • Personalized service package design
  • Receive a customized plan that perfectly combines your medical needs and travel preferences.
  • Confidentiality and privacy
  • We guarantee complete privacy throughout your medical treatment and travel.
  • Privacy and Discretion

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Free Consultation

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Why Contact Us Today?

  • Free, no-obligation consultation
  • Discuss your goals and concerns with experts who understand your needs.
  • Personalized service package design
  • Receive a customized plan that perfectly combines your medical needs and travel preferences.
  • Confidentiality and privacy
  • We guarantee complete privacy throughout your medical treatment and travel.
  • Privacy and Discretion